Questions or Comments

COMMON QUESTIONS

Participating Airlines

Members can choose to earn miles from any of the major airlines, including: American, Delta, Frontier and United. If you register a card that already earns airline miles, then the miles you earn with Thanks Again will be in addition to the rewards you already earn.

Credit Card Use

You can register and use up to five major credit cards to earn rewards, as long as the cards are accepted by the participating merchant. If paying with a debit or check card, be sure you use it as a credit card at checkout.

Once you have registered your credit card(s) online, you will receive miles automatically when you park on airport or make purchases at participating merchants with that card(s).

If you register a card that already earns airline miles, then any rewards you earn via Thanks Again will be in addition to those you already earn.

Participating Merchants

Members can earn rewards when parking on airport using Curbside Valet, the Terminal Garage or CVG ValuPark. Members can also earn rewards when shopping or dining at participating merchants within the airport and outside the airport. Our reward partner, Thanks Again, has thousands of participating reward merchants throughout North America.

Earning Rewards

Members earn at least one airline mile for each dollar spent (Base Reward) on CVG parking at at participating merchants. Base rewards are calculated on the total purchase price (including tax), less credits for returns or cancellations. Generally, your airline mileage account will be credited within 60 days of your purchase. If you register a card that already earns airline miles, any miles that you earn via Thanks Again will be in addition to the rewards that you already earn.

Bonus Rewards

Members earn 100 bonus miles with their first qualified transaction. In addition, members can earn 5,000 Bonus Rewards whenever their total spending with participating merchants equals $1,000 or more within successive 90-day periods.

Note: Members may qualify for only one bonus every 90 days. The maximum bonus is 5,000 miles for each 90-day period.

Checking Your Miles

You can check the airline miles that you have earned by visiting our reward partner, Thanks Again. You can also check your miles via the frequent flyer account of your chosen airline. Please be aware that it can take up to 60 days for miles to be posted into your chosen airline account.

Privacy Statement

We will never share your personal information or email address without your prior consent. Neither CVG nor Thanks Again have access to your credit card information. When you sign up, your credit card information is encrypted and sent directly (and only) to the credit card processor that assigns airline miles to your purchases. We can only match your name with the last four digits on your card.

Contacting Us

For questions about your rewards account, contact our reward partner Thanks Again, or write us.


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