Get Here, Get There, Get Home Faster for the Holidays
Nov. 16, 2012
— If saving time is money for you this holiday season, then CVG can help. The holidays mark the busiest travel time of the year. CVG looks forward to welcoming tens of thousands of travelers this holiday season. You can make your flying experience faster and more enjoyable with some simple advance planning.
“Our airline partners offer non-stop service to more cities than any other airport in our region, making CVG the optimal choice for your holiday travel plans,” said Candace McGraw, Chief Executive Officer at CVG. “Additionally, our entire team will be out in full force over the holiday season delivering fast friendly service for all our customers.”
The TSA Pre-Check lane is open for those passengers who have already enrolled. CVG is the only airport in Ohio and Kentucky to offer TSA Pre-Check. Information can be found at tsa.gov.
The Cincinnati Symphony Orchestra Quintet, the fifth oldest symphony in the U.S., will entertain passengers with Holiday Music on Dec. 6 from 3 to 4:30 p.m. The CSO will perform on the baggage claim level of the terminal next to the Chapel.
Santa has agreed to begin his annual worldwide journey at CVG. Please stop by and see him to get a candy cane on Dec. 13 from 8 to 10 a.m. and Dec. 20 from 3 to 5 p.m.
Preparing For Your Trip
Book your trip as early as possible and take advantage of great holiday fares. You can always find fare deals on CVG's web-site.
Save time and money when you park at one of CVG's three on-airport parking facilities. CVG gets you from our long-term parking lot to the terminal in 4 minutes or less.
Our 160 volunteer Airport Ambassadors will be out in the Terminal and Concourses to answer questions and help improve the overall experience of our passengers traveling for the holidays. Look for the Airport Ambassadors at the Information Booths located in each Concourse and Baggage Claim.
“Helping passengers find their gate, a place to eat or that last minute gift is very rewarding,” said Charlie Yancey, Airport Ambassador. “I have volunteered at CVG for over 15 years, and still enjoy coming to work every day — to improve at least one person's trip is thanks in itself.”
Before Leaving Home
Sign up for our airport-wide loyalty program, CVGfirst, and earn airline miles when you park, shop or dine at CVG — it's just our way of rewarding our loyal customers.
To save time checking-in at the airport, print your boarding pass, select your seat and check your bag on-line from the comfort of your home.
Familiarize yourself with passenger and baggage security procedures at tsa.gov.
Follow CVG on Twitter: @CVGairport. During the holiday season, CVG will continue to post travel tips, weather information and promotions to assist travelers.
At the Airport
During the busier holiday travel season it is recommended that passengers arrive early to have adequate time to check baggage and move through security.
Look for our Airport Customer Service Representatives staffing the security lines to answer your questions and help expedite the process — getting you to your gate faster.
Traveling with children or just need a little extra time, follow the signs for the family assisted security lane where benches and tables are available to assist passengers.
Need something to do? CVG offers a broad mix of retail and dining options from a sit-down meal, food on the go or specialty merchandise for that perfect gift. Among the 55 exciting offerings are popular favorites and new ones including The Local, Natalie’s Candy Jar, Brooks Brothers and Massage Bar.
Free Wi-Fi is available including plenty of outlets to recharge all your electronics before the flight.
For protection against lost luggage, label your bags inside and out with your contact information. Be sure to include the address and phone number of your destination.
Weapons may not be carried aboard the aircraft. This includes replicas, toy weapons and anything that can be mistaken for a weapon. Check tsa.gov for a list of approved items.
Be prepared to remove blazers, coats and bulky sweaters and activate any electronic or battery-powered equipment as part of the security inspection. This includes laptops, music players, games and phones.
Do not wrap gifts that you plan to carry onboard. If a security officer needs to inspect a package they may have to unwrap your gift.
Get here. Get there. Get home. Airline partners at CVG offer passengers more non-stop flights than any other airport in the region, including direct international service to Paris, Toronto and Cancun. Book your next flight now at cvgairport.com, where low fares are updated daily.
CVG is also home to DHL’s main North America hub. CVG has been rated the Best Regional Airport in North America for two years in a row and the top airport for "Customer Service Excellence" by Skytrax, a London-based air transport research organization. Earlier this year, CVG became the first airport in the country to receive SAFETY Act Designation and Certification from the Department of Homeland Security, giving the airport the highest level of protections under the Act.