Questions or Comments

TIPS & FAQS

Baggage Rules
Most major airlines allow one free carry-on bag per passenger and typically charge fees for additional bags. All items are subject to size and weight restrictions as well. Because rules can vary by airline and even by flight, check with your carrier for specific guidelines.

Connect Times
CVG is one of the easiest airports to navigate thanks to its modern design and lack of congestion. Usually, 20 to 30 minutes is more than enough time to connect between flights.

Accessibility
CVG is set up to serve the needs of all travelers. All areas of the airport are handicap accessible. Skycaps and airline personnel are available to for assistance. Learn more.

International Flights
International arrivals and departures, as well as most connecting flights, are located in Concourse B. Delta's Sky Club allows members and international business-class passengers to relax in comfort. For more information, read about our immigration and customs facility.

Internet Access
Free Wi-Fi is available in all ticketing and baggage claim areas, as well as at all gates. For even faster access and VPN connectivity, check out CVG Premium Wi-Fi.

Lost and Found
To locate items left at security checkpoints, contact the Transportation Security Administration or call (859) 372-9800. For items left on an aircraft or in a gate area, please check with your airline. For items left in all other areas, fill out a lost and found notification.

Meeting Someone
The lower level of the Terminal offers a comfortable area for meeting passengers. Normally only ticketed passengers are allowed beyond security. Check with your airline for exceptions.

Security Issues
For issues related to security or time-saving tips to navigate the airport, visit the Transportation Security Administration or call (866) 289-9673.

Smoking
Smoking (including electronic cigarettes) is only permitted in dedicated smoking lounges located in the ticketing area of the Terminal and in Concourse B near the food court.

Wait Times
Most carriers recommend that passengers arrive 90 minutes before their flights, although actual wait times vary by carrier and time of day, so check with your airline.
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