TIPS & FAQS
The moving sidewalks are out of service due to unforeseen extensive repairs. Our contractor is working to make the corrections as soon as possible. We regret the inconvenience, however, the safety of our customers and co-workers must take precedence. We very much appreciate your continued patience. The trains between the Terminal and Concourses are running.
Smoking (including electronic cigarettes) is only permitted in the smoking lounge located on the ticketing level of the Terminal and at the Graycliff location in Concourse B.
Most major airlines allow one free carry-on bag per passenger and typically charge fees for additional bags. All items are subject to size and weight restrictions as well. Because rules can vary by airline and even by flight, check with your carrier for specific guidelines.
CVG is one of the easiest airports to navigate thanks to its modern design and lack of congestion. Usually, 20 to 30 minutes is more than enough time to connect between flights.
CVG is set up to serve the needs of all travelers. All areas of the airport are handicap accessible. Skycaps and airline personnel are available to for assistance. Learn more.
International arrivals and departures, as well as most connecting flights, are located in Concourse B. Delta's Sky Club allows members and international business-class passengers to relax in comfort. For more information, read about our immigration and customs facility.
Free Wi-Fi is available in all ticketing and baggage claim areas, as well as at all gates. For even faster access and VPN connectivity, check out CVG Premium Wi-Fi at $4.95/hour or $9.95/day.
To locate items left at security checkpoints, contact the Transportation Security Administration or call (859) 372-9800. For items left on an aircraft or in a gate area, please check with your airline. For items left in all other areas, fill out a lost and found notification.
The lower level of the Terminal offers a comfortable area for meeting passengers. Normally only ticketed passengers are allowed beyond security. Check with your airline for exceptions.
For issues related to security or time-saving tips to navigate the airport, visit the Transportation Security Administration or call (866) 289-9673.
Most carriers recommend that passengers arrive 90 minutes before their flights, although actual wait times vary by carrier and time of day, so check with your airline.
Tips from the Fly Guy
Heard regularly on WLW, Jay Ratliff explains how to: