TIPS & FAQS

Most major airlines allow one free carry-on bag per passenger and typically charge fees for additional bags. All items are subject to size and weight restrictions as well. Because rules can vary by airline and even by flight, check with your carrier for specific guidelines.

CVG is one of the easiest airports to navigate thanks to its modern design and lack of congestion. Usually, 20 to 30 minutes is more than enough time to connect between flights.

All areas of the airport are handicap accessible, and skycaps and airline personnel are available to for assistance. Passengers and their bags can be dropped off and picked up in front of the terminals. For assistance connecting between flights, contact your airline.

International arrivals and departures, as well as most connecting flights, are located in Concourse B. Two Crown Rooms allow members and international business-class passengers to relax in comfort. For more information, read about our immigration and customs facility.

Enjoy free wireless internet in Terminals 2 & 3 and in the Cell Phone Lot courtesy of Project Lily Pad and Time Warner Business Class. T-Mobile provides paid wireless internet in the gate areas of Concourses A & B.

To locate items left at security checkpoints, contact the Transportation Security Administration or call (859) 372-9800. For any item left on an aircraft or in a gate area, please check with your airline. For items left in all other areas of the airport, click here to contact the Airport Police.

Normally only ticketed passengers are allowed beyond security, so plan to meet in the baggage claim area or elsewhere in the terminal away from the gates. Check with your airline for exceptions.

Security Issues
For issues related to security or time-saving tips to navigate the airport, visit the Transportation Security Administration at www.tsa.gov or call them at (866) 289-9673.

The safety and security of passengers and employees is our top priority. The Transportation Security Administration (TSA) is responsible for the security screening of passengers and baggage at U.S. airports.  The Airport has worked closely with the TSA in the design and construction of the new screening facility and existing checkpoints to incorporate the Advanced Imaging Technology (AIT) equipment at CVG to ensure the highest level of safety and security, while at the same time working towards improving customer service.  
 
The TSA installed AIT equipment at CVG in the Spring of 2010.  The technology can detect a wide range of threats to transportation security in a matter of seconds to protect passengers and crews. Passengers have the choice to opt for alternative screening procedures in lieu of the AIT.

Learn more about the TSA’s security procedures and AIT equipment.

Smoking
Comfortable smoking lounges are located in the ticketing areas of Terminals 2 and 3, as well as in Concourse B near the food court.

Wait Times
Most carriers recommend that passengers arrive 90 minutes before their flights, although actual wait times vary by carrier and time of day, so check with your airline.