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Accessibility at the Airport
General Accessibility Services
Facility Access Info
Learn more about the airport layout.Learn more
Shuttle Services for CVG Parking
Find accessible shuttle services around our campus.Learn more
Step-By-Step Directions
Navigate the airport with these step-by-step directions.Learn more
TSA Cares
TSA Cares provides additional assistance during the security process.Learn more
Wheelchair Services
Wheelchair assistance can be provided by airlines and third-party assistance at the airport.Learn more
Interfaith/Meditation Room
The Interfaith/Meditation Room is located in Concourse B and is open to all travelers.Learn more
Language Line
Translation services are available at our Information Booths throughout the airport.
Blind & Low Vision Services
Deaf & Hearing Loss Services
Signapse
ASL translations of audio announcements in the airport.Learn more
Aira ASL
Connect with a professional sign language interpreter via video call.Learn more
ASL Interpretation Services
Request in-person ASL interpretation services by reaching out to info@cvgairport.com.
Service Animals
Neurodivergent Services
HD Sunflower Lanyard Program
The Sunflower Lanyard Program allows travelers with hidden disabilities to discreetly indicate that they may need additional assistance.Learn more
Sensory Space
Designed to help travelers who are neurodivergent and need a place to recenter.Learn more
Familiarization Tours
These tours provide a first-hand experience through the airport journey.Learn more
Family Travel Services
Sensory Space
Designed to help travelers who are neurodivergent and need a place to recenter.Learn more
Cincinnati Zoo Play Area
The Cincinnati Zoo Play Area is located in the Concourse B food court.Learn more
Mamavas
Mamavas, lactation room pods, are located throughout the airport.Learn more
Universal Changing Station
A universal changing station is available in Concourse B.Learn more
Accessibility Policy and Compliance
Passengers with Disabilities Bill of Rights
Describes the fundamental rights of air travelers with disabilities under the Air Carrier Access Act and its implementing regulation, 14 Code of Federal Regulations (CFR) Part 382.Disability Bill of Rights
Non-Discrimination Policy
CVG Airport is committed to a policy of non-discrimination in the conduct of its business.Non-Discrimination PolicyTitle VI / ADA Complaint Form
To file a Title VI / ADA complaint, please use this form.Title VI/ADA Complaint Form
Contact CVG Airport
If you need assistance or would like to request an accommodation not listed here, please notify us. We will work with the respective tenants, contractors and/or concessionaires to meet a reasonable accommodation or modification.
Contact your Airline
Contact your airline in advance of your travel, if you need additional assistance.
CVG Airport Mailing Address
Cincinnati/Northern Kentucky International Airport
P.O. Box 752000
Cincinnati, OH 45275-2000
Discrimination complaints can be directed to us via the contact information above. Read our Non-Discrimination Policy.